Susan is a leader in advancing patient care with over a decade of experience improving patient outcomes through advanced medication reconciliation and care coordination in a variety of healthcare settings. Having worked at Sharp Healthcare in San Diego and St. Luke's Health System in Boise, ID, Susan is able to bring her experience to lead our team of care coordinators and care advocates to ensure the highest standards and best outcomes for our patients. Susan has been an incredible asset to our team as she navigates patient situations and goes the extra mile to ensure that each patient is met with the highest amount of respect and care. One of her famous sayings is, "I always treat each patient the way that I would want my mom to be treated". Susan thrives in leadership as she firmly believes in teamwork.